Contact us - M5 South-West Motorway

Email (Want to query a toll notice? Click here)

Easter trading hours

Please note our call centre and the M5 South-West reception will be CLOSED during the Easter and Anzac Day public holidays, 19-22 & 25 April 2019.

 Need to pay an M5 toll within three days of your trip? You can pay online anytime

We wish you a safe and happy Easter. If you're travelling, don’t forget to stop, revive, survive!


Customer Service      1300 555 833 

Mon-Fri 8am to 7pm; Sat 9am to 1pm (Closed Sundays, NSW public holidays)


Toll Plaza Administration Building

M5 South-West Motorway
Hammondville  NSW  2170

Mon to Fri 8am to 5pm, Sat 9am to 1pm (Closed Sunday & NSW public holidays)

Important: We can't accept credit card details via letter, fax or e-mail. The most secure way to pay is online.